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Terms and Conditions

Terms and Conditions for BesaTrans.com

Effective Date: 01.01.2024

1. Booking and Reservations

1.1 Ticket Booking:

  • All ticket bookings are subject to availability.
  • Bookings can be made online through our website or designated platforms.

1.2 Confirmation:

  • Booking confirmation will be sent to the provided email upon successful payment.

2. Payment

2.1 Payment Methods:

  • We accept payments through Visa, Master Card, Maestro etc.

2.2 Transaction Confirmation:

  • A payment confirmation will be sent to the provided email upon successful transaction.

3. Cancellations and Refunds

3.1 Cancellation Policy:

  • Cancellation policies vary based on ticket types. Please refer to the specific terms during the booking process.

3.2 Refunds:

  • Refunds will be processed according to the applicable cancellation policy.

4. Boarding and Travel

4.1 Boarding Pass:

  • Passengers must present a valid boarding pass for entry onto the bus.

4.2 Identification:

  • Passengers must carry valid government-issued identification during travel.

4.3 Luggage:

  • Luggage restrictions apply. Refer to our luggage policy for details.

4.4 Seating:

  • Seat allocation is at the discretion of BesaTrans.com. Special requests can be made but are not guaranteed.

5. Travel Etiquette

5.1 Behavior:

  • Passengers are expected to behave respectfully towards staff and fellow passengers.

5.2 Intoxication:

  • Intoxicated passengers may be denied boarding.

6. Schedule Changes and Delays

6.1 Schedule Alterations:

  • BesaTrans.com reserves the right to alter schedules due to unforeseen circumstances.

6.2 Delays:

  • Delays may occur due to factors beyond our control. BesaTrans.com is not liable for any consequential losses.

7. Liability

7.1 Limitation of Liability:

  • BesaTrans.com is not liable for any loss, damage, injury, or expenses incurred during travel.

7.2 Force Majeure:

  • BesaTrans.com is not responsible for disruptions caused by force majeure events.

8. Privacy Policy

8.1 Privacy:

  • Passenger information is collected and processed in accordance with our Privacy Policy.

9. Changes to Terms and Conditions

9.1 Updates:

  • BesaTrans.com reserves the right to update these terms. Check regularly for changes.

10. Contact Information

If you have any questions or concerns about these terms, please contact us at [contact@besatrans.com].

Departure date
Our offices

Germany

0049 163 9111 781

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    Samet

    Azdren

    Agent DE

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